Creating Winners

In 2016, under the influence of a problem and a keen imagination, a half-mad idea was concocted: Let's build a learning application that is funengaging, and educational; it will solve retail's trouble of expensive training and help retail frontliners excel at customer service. So began the adventure that kicked off the creation of the RIA application, lead to the reselling of the ACE! product, and the eventual start-up that became Creating Winners.

Creating Winners product overview


RIA is an innovative, full-customizable application aimed at frontline customer service staff. Designed specifically to address the pressures of your industry, RIA is both time and cost efficient, bringing together knowledge, fun, social, and technology into a single, exciting learning cycle delivered to you through serious gaming.


Rhythm is a no cure-no pay, frontline performance program, tailor-made to boost your company's frontline performance. Designed to take place between 4-6 quarters, Rhythm is about building lasting employee behavioural changes and boosting motivation and drive!


ACE! is a web-based serious gaming platform designed to pit employees against each other in fun and engaging 'content battles'. By adding competition to the learning process, players are driven to engage with the content they're learning in order to 'ace' the leaderboards and master the skills you need them to!


A 24/7 online dashboard that seeks to create a safe place where information can be shared, knowledge can be gained, resulting in improved team performance, E-Policybook Pathfinder is a smart interface provides users with a curated access point to the system, providing them with only the information relevant to them.